Privacy Policy
1. Introduction
M&J Ballantyne Ltd respects your privacy and is committed to protecting the personal information of our clients, subcontractors, vendors, website visitors and business partners.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, engage our services, or otherwise interact with us.
If you are a parent or guardian and you are aware that a minor has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from a minor without verification of parental consent, we will take steps to remove that information from our servers.
2. Information We Collect
Personal Information
- Full Name
- Business Name
- Mailing Address
- Email Address
- Phone Number
Project-Related Information
- Property Addresses
- Architectural Plans & Specifications
- Permits & Inspection Records
- Project Budgets & Financial Details
Website & Technical Information
- IP Address
- Browser Type
- Device Information
- Cookies & Tracking Data
- Pages visited and time spent on our website
3. How We Use Your Information
We use collected information to:
- Provide construction and development services
- Prepare bids, proposals and contracts
- Process payments and invoices
- Communicate about project updates
- Comply with legal and regulatory requirements
- Improve our website and services
- Respond to inquiries and customer service requests
4. How We Share Information
We may share your information with:
- Subcontractors and suppliers involved in your specific project
- Architects, engineers and consultants
- Government agencies for permits and inspections
- Legal and professional advisors
We do not sell personal information to third parties.
5. Data Security
We implement reasonable administrative, technical and physical safeguards to protect your information from unauthorized access, disclosure or misuse. Whilst we strive to protect your personal data, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfil contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent where applicable
8. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly.
9. Behavioural Remarketing
M&J Ballantyne Ltd uses remarketing services to advertise on third-party websites to you after you visit our Service. We and our third parties use cookies to inform, optimise and serve ads based on your past visits.
Google Ads & Google Analytics
Google remarketing services are provided by Google Inc. You can opt out of Google Analytics for Display Advertising and customise Google Display Network ads by visiting:
https://www.google.com/settings/ads
Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Google Privacy Policy: https://www.google.com/intl/en/policies/privacy/
Facebook Remarketing
Facebook remarketing services are provided by Facebook Inc. You can opt out of Facebook interest-based ads at:
https://www.facebook.com/help/568137493302217
Additional opt-out resources:
- Digital Advertising Alliance (USA)
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
Facebook Data Policy: https://www.facebook.com/privacy/explanation
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
11. Changes To This Policy
We may update this Privacy Policy periodically.
12. Contact Us
M&J Ballantyne Ltd24 Shedden Park Road
Kelso
Scottish Borders TD5 7AL
Email: enquiries@mjballantyne.co.uk
Telephone: 01573 224255
M & J Ballantyne
24 Shedden Park
Kelso
Roxburghshire
TD5 7AL
Working with you
M & J Ballantyne Ltd was established in 1937 and have an enviable reputation for the highest quality of design and craftsmanship.